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How to Stop a Serve Poll from Launching

Reach out to support@goodparty.org to change your poll launch date

Summary: This article explains how to stop a poll or campaign from launching and the steps involved in the process.

Can You Stop a Serve Poll from Launching?

Yes, it is possible to stop a poll or campaign from launching. But, you must reach out with enough time for our team to respond. If you wish to prevent it from being sent out, you can request to have it put on hold.

We cannot guarantee to stop a pre-approved poll from launching without notice at least 48 business hours before the scheduled send date.

Note: text campaigns and polls are two separate features in GoodParty.org. If you are not sure, just reach out and we can help!

Steps to Stop a Poll from Launching

  1. Contact Support: Reach out to customer support and express your intention to stop the poll or campaign from launching.
  2. Confirmation: Support will confirm your request and may ask for the reason behind the cancellation. This helps them understand if you need to make any adjustments or changes.
  3. Execution of Stop: Once your request is confirmed, the support team will execute the stop to prevent the poll from being sent out.

Considerations

  • If you need to make changes or adjustments to the poll, inform the support team during your request.
  • It’s advisable to communicate your intentions clearly to ensure that the poll is successfully put on hold.

Conclusion

Stopping a poll or campaign from launching is a straightforward process that involves contacting support and confirming your request. If you need to make adjustments, be sure to communicate that as well. You can reach us at support@goodparty.org.